Services:
Custom Technology Services

High Availability defines EBM's Service.

EBM has gained top market share position in Asia's leading countries winning against industry giants by maintaining our commitment to 99.9% uptime and delivering first-class customer care. The people, the process in place, and the technology are the key components we balance to provide you a highly available solution. Each EBM service component does its job in successfully being there for the customer to help at every level of the process.

EBM Service Delivery Model is integrated through the following key aspects:

• Planning, Consulting & Advisory Services
• Dedicated Specialized Engineering Services
• Training Services
• Maintenance Services

In each, EBM can strengthen operation through standards and consistent application. We offer customizable technology and a customized service program that provides specific solutions to the challenges your practice faces. Whatever your Service needs, you'll find the right choice for you within our structured range.

EBM's Customized Technology makes it possible for any hospital to quickly build medical solutions that enhance their communication, decision-making, and administrative efficiency. For Application Development, this may include common advancement tools and platforms, which result in consolidation of servers or leveraged licensing and development resources. Our Services are implemented to assist medical and information specialists with technical planning, teach digital imaging services, and deliver customized training courses.

A Unique Understanding

EBM lives and breathes customization, and we do this by leading with proven leadership that has set a steady course in the industry for more than 20 years. Our experience at the forefront of PACS development includes accomplishments such as implementing the first hospital-wide PACS in Asia's largest countries, and achieving more than 1,000 installs worldwide. That experience has taught us to listen to every customer's needs and adapt - a philosophy which allows us to serve institutions of all sizes, from ambulatory imaging clinics to multi-departmental installations.

Our company was started in Taiwan, where our main R&D facility resides providing EBM with the unique leverage to offer cost-effective technology solutions to clients so they can emerge faster into the business practices of today and tomorrow. Our competitive technology and the creative and innovative use of it are monitored by our elite Service Team. EBM service people have acute engineering backgrounds combined with a well-rounded training and knowledge of information management and medical sciences to help you create and achieve your objectives.

High Availability is Achieved:

• Extensive PACS Standardization and Customization experience
• Business Analysis & Project Management Skills
• Well-organized project plan
• Seasoned engineering & troubleshooting capabilities
• Training Courses
• System Maintenance
• Flexible software functionality
• Well-developed Network infrastructure
• HIS/RIS/PACS seamless integration